How Do I Recover My User ID?

  1. On the Log In page, click Forgot User ID?.
    The Forgot User ID page is displayed.
  2. Enter your e-mail address, and then click Continue.
    Note: If you do not have an e-mail address or have forgotten it, contact your Company Administrator.
    A confirmation page is displayed. You will receive your user ID in an e-mail with the subject line: “Aviation ID Account - Recovery of Forgotten User ID”.
  3. On the confirmation page, click login to return to the Log In page, and continue the login process.